Industry news Aviation

The Latvian national airline airBaltic is excited to announce its upcoming mobile app, equipped with new features, which will significantly improve the travel experience for all customers. The new app is planned to launch in mid-2024 and will offer a smooth and user-friendly experience with features designed to enhance every aspect of the airline's service experience.

The new features include a user-friendly interface and use the latest technologies for better performance. airBaltic has added features that will allow travellers to manage trips more easily, track their status, and receive updates on changes. The app will support more customization, such as adding baggage and selecting meals. The airline is also introducing digital boarding passes in the app for easier airport access and expanding features for airBaltic Club members.

Māris Rudens, Head of Marketing Loyalty, Customer Experience, Partnership at airBaltic: “We are excited to reveal the upcoming enhancements to our brand-new mobile app, designed to significantly elevate the overall travel experience for our customers. These updates are just the start. As we launch the first phase of our app in mid-2024, our passengers can expect even more advanced features to enhance their travels with airBaltic."

The new airBaltic app will replace the current one, which is used by over 250 000 people annually, has more than 150 000 active users each month, and facilitates over 5 000 bookings each month. It will be available to all airBaltic customers and will feature a straightforward enrollment process for newcomers.

airBaltic operates more than 130 routes from Riga, Tallinn, Vilnius, Tampere, and, seasonally, Gran Canaria, offering connections to a wide range of destinations in the airline's route network in Europe, the Middle East, North Africa, and the Caucasus region. A complete schedule of airBaltic flights and tickets are available on the company's homepage at

airBaltic in brief:

airBaltic (Air Baltic Corporation AS) is a joint stock company that was established in 1995. Its primary shareholder is the Latvian state, which holds 97.97% of the stock, while the rest of the shareholders hold 2.03%. airBaltic offers connections to more than 70 destinations in Europe, the Middle East, North Africa and Caucasus region. Over the last 28 years airBaltic has developed as a strong and internationally respected airline, which employs more than 2 500 employees. The airBaltic fleet consists of 47 Airbus A220-300 aircraft, making it one of the youngest fleets in Europe. The airline has received several international awards for excellence, innovative services and significant achievements. Skytrax has awarded airBaltic two years in a row as the best airline in its region. Additionally, in 2022, the International Air Transport Association (IATA) awarded airBaltic the Diversity and Inclusion Team Award. In 2023 the airline received the APEX Passenger Choice Award of Best Cabin Service in Europe.

For more information, please contact:

airBaltic Corporate Communication Unit
Air Baltic Corporation AS